In addition, you will be expected to work closely with line managers to organise team activities and develop the team resources. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
You need to ensure the software applications environment is well developed and maintained with high quality. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
About us Your Contribution Service & Support Manage incidents and changes via ITIL processes (ServiceNow).Provide 2nd-level support for key users and application users.Deploy bug fixes, configuration changes, and minor enhancements.Support rollout activities at new factories.Gather requirements and user feedback for consulting team.
You will provide consultation, guidance and technical expertise with respect to leading-edge technologies.You will drive solutions of complex migrations & integration opportunities and transition programs.In addition, you will be expected to work closely with line managers to organise team activities and develop the team resources. As a Service Owner and Recovery Manager, you will need to ensure all agreed targets and Service Level Agreements are met and emergency incidents are managed and resolved within the agreed target resolution times.
Experience – 5 to 9 Years 5+ years of development experience with IBM FileNet and Datacap technologies. 5+ years of development experience with Java, J2EE, JSF, web services and JSON. 3+ years of development experience with IBM case manager. 2+ years of Application support experience with document management systems. Solid understanding of IBM FileNet product s and best practices.
Manss GmbH Frischeservice sucht in eine/n IT Anwendungsbetreuer / Application Manager / IT Support (m/w/d) (ID-Nummer: 13727909)
Materials Analysis is an Oxford Instruments Business Unit that manages our Electron Microscopy and Mechanical Microscopy products, Atomic Force Microscopes, Raman Microscopes and Benchtop NMR Products.
Deutsche Rentenversicherung Schwaben sucht in eine/n Application Manager / Anwendungsmanager für Zentrale Büroanwendungen (m/w/d) (ID-Nummer: 13727487)
NürnbergMesse GmbH sucht in eine/n Application Manager (m/w/d) (ID-Nummer: 13693808)
We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
MAXIM Markenprodukte GmbH & CO. KG sucht in eine/n SAP Application Manager FI/CO / Systembetreuer (m/w/d) (ID-Nummer: 13708161)
RIANI GmbH sucht in Schorndorf bei Stuttgart eine/n ERP Application Manager (gn) (ID-Nummer: 13552646)
What you can expect We are looking for a detail‑oriented and customer‑focused professional to join our team in Timisoara, Romania as a Back Office Support. In this role, you will manage contract preparation, ensure timely invoice collection, maintain accurate financial reporting, and serve as a key point of contact for clients and internal departments.
REMONDIS IT Services GmbH & Co. KG sucht in eine/n Application Manager CRM und Low-Code-Plattform (m/w/d) (ID-Nummer: 13623467)
Creditplus Bank AG sucht in eine/n Senior Application Manager Payments & Accounting (ID-Nummer: 13757372)
OVB Vermögensberatung AG sucht in eine/n IT Application Manager*in (m/w/d) (ID-Nummer: 13702030)
Messe München GmbH sucht in eine/n Core Application Specialist / Manager Messeapplikationen (m/w/d) (ID-Nummer: 13665408)
Messe München GmbH sucht in eine/n Core Application Specialist/Manager Datenintegrationen (m/w/d) (ID-Nummer: 13665498)
Wanzl GmbH & Co. KGaA sucht in eine/n SAP Application Manager (w/m/d) Controlling (CO) (ID-Nummer: 13537886)
Soluvia IT-Services GmbH sucht in eine/n Business Applications Manager (m/w/d) (ID-Nummer: 13715974)
REMONDIS GmbH & Co. KG Region Rheinland sucht in eine/n Application Manager ERP-Systeme (m/w/d) (ID-Nummer: 13620065)
kubus IT eGbR sucht in eine/n DevOps Engineer / Application Manager (m/w/d) (ID-Nummer: 13702135)
Wanzl GmbH & Co. KGaA sucht in eine/n SAP Application Manager (m/w/d) Sales (SD+C4C) (ID-Nummer: 13634973)
Hochschule Biberach sucht in eine/n Application Manager Campusmanagement / HISinOne-EXA (m/w/d) (ID-Nummer: 13661059)
Vivantes Netzwerk für Gesundheit GmbH sucht in eine/n IT-Application Manager/in - PDMS (m/w/d) (ID-Nummer: 13744322)
Wir suchen aktuell: Application Manager Intellectual Property Management (m/w/d) in Stuttgart Arbeitsort: Stuttgart Für unseren Kunden, ein namenhaftes Unternehmen der Automobilbranche, suchen wir für den Standort Stuttgart einen Application Manager Intellectual Property Management (m/w/d).
ENGIE Deutschland AG sucht in eine/n Application Manager SAP (m/w/d) (ID-Nummer: 13530295)
Avision GmbH sucht in Deutschland, Homeoffice, remote eine/n (Senior) IT-Anwendungsbetreuer / Application Manager (m/w/d) (ID-Nummer: 10823369)
Ayvens sucht in Düsseldorf, Hamburg eine/n SAP Application Manager (w/m/d) (ID-Nummer: 13666234)
Bauer Media Group sucht in Hamburg eine/n Application Service Manager (w/m/d) (ID-Nummer: 13687368)
HENSOLDT sucht in eine/n SAP Application Manager (w/m/d) - Master Data Governance (ID-Nummer: 13687653)
rku.it GmbH sucht in Herne eine/n Application Manager (m/w/d) – Energiewirtschaft Billing & Tarifierung (ID-Nummer: 13663726)
rku.it GmbH sucht in Herne bei Dortmund eine/n Application Manager SAP MM (m/w/d) (ID-Nummer: 11750139)
Hays – Working for your tomorrow sucht in eine/n EDI Specialist / Application Manager Automation (m/w/d) (ID-Nummer: 13725057)
IGEPA Business- und IT-Services GmbH (IGEPA bits) sucht in eine/n Application Manager (3rd Level) (m/w/d) – ERP und Spezial-Anwendungen (ID-Nummer: 13720355)
HiSERV GmbH sucht in eine/n Smart Fleet Application & GSE Fleet Manager (m/w/d) (ID-Nummer: 13753457)
You will work closely with the Inside Sales team and the Finance team and take initiative in helping potential customers, answering questions, and identifying opportunities. You report to the Finance Manager and are part of a team of around ten colleagues. Your Responsibilities: Calling customers to collect missing documents or information (such as SEPA mandates or guarantees)Actively following up on customer requests to accelerate onboardingCommunicating with customers in a friendly, clear, and professional mannerIdentifying commercial opportunities and forwarding them to Inside or Field SalesContributing to high customer satisfaction by thinking proactively and solving problemsRecording contact moments and actions in our systemsCollaborating with Finance, Inside Sales, and Field Sales to provide optimal customer support What makes you stand out Availability of at least 32 hours per week (up to 40 hours)Completed vocational education (MBO-level or equivalent)Strong communication skills and a customer-oriented attitudeCommercial awareness and enjoyment of customer contactAbility to assess situations quickly and translate them into concrete actionsStress resistance and a proactive, solution-oriented working styleAbility to maintain oversight and set prioritiesExcellent command of Dutch and English; French and/or German is a plus What do we offer Participation in the bonus scheme after 12 monthsA market-competitive salaryAn informal work environment with short communication lines and a pleasant atmosphere27 vacation days (based on 40 hours)Non-contributory pensionTravel expense reimbursementPossibility of hybrid working after 6 months (max. 2 days per week from home)Free parking at our office in Noordwijkerhout We are looking forward to your application and to applicants who enrich our diverse culture!
PKF Fasselt Partnerschaft mbB sucht in eine/n Application Manager – Schwerpunkt Microsoft 365 (m/w/d) (ID-Nummer: 13595037)
VERKA VK Kirchliche Vorsorge VVaG sucht in eine/n Wirtschaftsinformatiker / Fachinformatiker / Application Manager Fachsysteme (w/m/d) (ID-Nummer: 13732519)
TÜV Rheinland Group sucht in eine/n Corporate IT Application Manager*in - SAP SuccessFactors Employee Central (w/m/d) (ID-Nummer: 13610422)
MPDV Mikrolab GmbH sucht in eine/n Support Manager (m/w/d) (ID-Nummer: 13683816)
IT Supporter m/w/d Sie sind IT Systembetreuer, IT Manager, Anwendungsadministrator, IT-Systemadministrator oder IT-Fachbetreuer und suchen am Standort Hamm in Vollzeit nach einer neuen beruflichen Herausforderung im Rahmen der Direktvermittlung?
Provision bis zu 600 EUR monatl.)Moderne Arbeitsumgebung & Homeoffice-AnteilIndividuelle WeiterbildungsangeboteRegionale Firmenevents & kollegiales MiteinanderBetriebliche Altersvorsorge und VWL Das sind Ihre Aufgaben: Technische Ansprechperson für den Account Manager im 2nd- und 3rd-Level-SupportMitwirkung bei Planung und Umsetzung von IT-ProjektenBearbeitung technischer Anliegen aus dem First-Level-SupportWeitergabe komplexer Themen an Entwicklung, Hersteller oder PartnerPflege und Aktualisierung technischer Dokumentationen und Wissensdatenbanken Das bringen Sie mit: Erfolgreich abgeschlossene IT-Ausbildung (z.
Provision bis zu 600 EUR monatl.)Moderne Arbeitsumgebung & Homeoffice-AnteilIndividuelle WeiterbildungsangeboteRegionale Firmenevents & kollegiales MiteinanderBetriebliche Altersvorsorge und VWL Das sind Ihre Aufgaben: Technische Ansprechperson für den Account Manager im 2nd- und 3rd-Level-SupportMitwirkung bei Planung und Umsetzung von IT-ProjektenBearbeitung technischer Anliegen aus dem First-Level-SupportWeitergabe komplexer Themen an Entwicklung, Hersteller oder PartnerPflege und Aktualisierung technischer Dokumentationen und Wissensdatenbanken Das bringen Sie mit: Erfolgreich abgeschlossene IT-Ausbildung (z.
ELANTAS GmbH sucht in eine/n CRM Application Manager (m/f/d) (ID-Nummer: 13751083)
ELANTAS GmbH sucht in eine/n CRM Application Manager (m/f/d) (ID-Nummer: 13684662)
CITTI Handelsgesellschaft mbH & Co. KG sucht in eine/n Application Manager / Inhouse Berater (m/w/d) SAP FI (ID-Nummer: 13692935)
TKMS Hagenuk Marinekommunikation GmbH sucht in eine/n Product Support Manager (m/w/d) (ID-Nummer: 13764401)